What Our Customers Are Saying
These are just a few comments from our many satisfied customers. There are more on file with similar comments. Nothing says more than customer satisfaction. Customer satisfaction is paramount at QSE and is the guiding philosophy in our operation. We know only too well that companies have varying strengths and resources. This is why we offer different options packages based on the “Ten Step Approach™“.
Our effort is to complement the strengths of companies with our assistance. We offer packages, which vary in the level of consulting assistance needed. We have found and our customers agree, that this approach is best.
All of your preparation and documentation guidance allowed us to successfully pass our TS 16949 Audit with zero nonconformity issues. Overall, a perfect score! We look forward to working with you as we complete additional training for our team members. Let’s stay in contact as we work to utilize the Management System established for our Automotive business.
Beginning with the Gap Assessment, your on-site consultant was very focused in his effort to capture the essence of our existing quality system and fill in those gaps to the standard. Your simplified documentation system allowed us to focus on those aspects of the standard that are critical without being burdened by rewriting our existing documentation. The pre-assessment and readiness evaluation uncovered aspects that could have resulted in major non-conformities during our certification audit. As a result, we had no majors identified by the registrar.
We thank you so much for your leadership and insight during our implementation of ISO 9001 at our facility in Canton, MS. As NNA-Canton continues to expand our business to global markets, a certified quality management system is key to our success.
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